CARRIAGE TERMS

Welcome to bravera.com. To ensure a smooth shopping experience, please carefully read the following shipping terms. These terms apply to both domestic and international orders.

1. Domestic Shipping (Within the United States)
Delivery Area: We currently support all states and territories within the United States.

Shipping Time: Standard shipping typically takes 3–7 business days, depending on order processing time and delivery location.

Express Shipping: Express shipping is available, with an estimated delivery time of 1–3 business days. Please check the checkout for specific costs.

Logistics Partners: Major logistics companies such as FedEx, UPS, and USPS. You will receive an electronic tracking number after your order is shipped, allowing you to track your shipment status in real time.

2. International Shipping (Outside the United States)
Delivery Area: We offer international shipping to some countries. Please confirm whether your country/region is supported before placing your order.

Shipping Time: International orders generally arrive in 7–21 business days, depending on the destination country, customs clearance speed, and local logistics.

Customs Duties and Taxes: International orders may incur import duties, value-added tax, or other taxes stipulated by other countries. These costs are borne by the recipient.

Logistics Partners: Reliable logistics services such as DHL Express, FedEx International, and UPS Worldwide.

3. Import/Export and Compliance Standards

Customs Declaration: We will declare the value and category of goods in accordance with customs requirements to ensure legal import and export.

Prohibited Goods: Please note that some countries/regions prohibit or restrict the import of certain types of textiles and apparel. If the package cannot clear customs due to the regulations of the destination country, we will contact you to discuss a solution.

Export Standards: All exported goods comply with U.S. Customs and International Trade Standards, use compliant packaging, and are accompanied by necessary invoices and customs documents.

4. Order Processing Time
All orders will be processed and shipped within 1–2 business days after payment confirmation.

Processing time may be longer during holidays or peak promotional periods; please refer to your confirmation email.

5. Logistics Tracking
Once your order is shipped, you will receive a tracking number and logistics company information.

You can track the package status in real time through the logistics company's website or the order page.

6. Damage or Delay

We will do our best to ensure the safe delivery of your goods. If your goods are damaged or lost during transit, please contact customer service within 48 hours of receiving your package.

International shipping may be affected by weather, customs inspections, or force majeure events, and delays may occur. We will provide assistance and follow up.